Author Archives: admin

2009 Was A Year Of High Auto Recalls

Posted on by

The National Highway Traffic Safety Administration (NHTSA) has announced 2009 as the highest for auto recalls since 2005. Although the number of campaigns was the lowest in five years, the number of automobiles recalled in each campaign was high. 2008 brought about 10.5 million vehicles recalled in 684 campaigns while there were 16.4 million vehicles recalled in 2009 in 492 campaigns. Only Honda reported a decline in recalled vehicles in 2009.

Below is a list of how the recalls were distributed amongst auto makers in 2009:

  • The leader with nine campaigns adding up to 4.26 million vehicles recalled was the automaker Toyota and their unintended acceleration problems. This is the first time a Japanese automaker has led the industry total.
  • Ford recalled 4.5 million vehicles in eight campaigns. The largest being a defective cruise control switch which was linked to vehicle fires.
  • General Motors had 2.2 million vehicles recalled in 16 campaigns. The possibility of engine fires in passenger sedans accounted for 1.5 million vehicles recalled.
  • Chrysler had 15 campaigns, recalling almost 600,000 vehicles. Chrysler’s popular minivans the Town & Country and the Dodge Grand Caravan accounted for over 350,000 of these recalls for defective crash sensors.
  • Honda had four campaigns recalling 454,000 vehicles. Almost all these vehicles were recalled due to an airbag defect.
  • Nissan Motor Co. had six campaigns, recalling 706,000 vehicles in 2009. Almost 550,000 of these recalls were due to a brake pedal pin becoming partially disengaged causing a loss of normal braking power.
  • Hyundai Motor Co. and its Kia unit recalled 1.3 million vehicles in eight campaigns. Over 530,000 recalls were due to a malfunctioning stop lamp switch that could prevent the brake lights from illuminating or cause them to stay lit after the brakes were released.
  • Volkswagen had eights campaigns and 100,000 vehicles recalled. Almost 17,000 sport-utility vehicles were recalled to fix a software program that could lead to passenger air bag failure.

The History OF Unintended Acceleration

Posted on by

Toyota’s unintended acceleration problem has been flooding the media lately causing fear in anyone who drives on the roads. You hear stories of how someone’s car started speeding uncontrollably and the deaths and injuries that resulted. Drivers of these vehicles said they pressed the brakes, but the vehicle just didn’t respond.

You may be surprised to learn that this is a problem that has been around for quite a while, and is not limited to only Toyota vehicles. ConsumerAffairs.com has received sudden acceleration complaints over the years from a wide range of makes, including Kia, Jaguar, BMW and Ford. Ford coming in second after Toyota. In fact, during the 80’s, Audi went through the same legal and media problems that Toyota experiences now for unintended acceleration.

In 2005 there was an estimated 20,000 consumers who complained to the National Highway Traffic Safety Administration (NHTSA) of sudden unintended acceleration. Some complaints as far back as the late 1980’s when vehicle first started to be controlled with electronic controls. The problem is difficult to recreate without tampering with the vehicles electronics, so in most cases there is no indication that the vehicle has malfunctioned.

According to engineers familiar with electronic technology any electronic interference could cause the accelerator to surge out of control. In these type of systems there are fail-safes that will reset the computer and will store an error code which can be read by a technician when brought in for repairs. So far, any vehicle that has experienced unintended acceleration has not brought up an error code indicating anything went wrong.

Toyota Disputes Electronics Problem In Web-cast

Posted on by

Today at 1:00 p.m. EST Toyota will be holding a web-cast to show consumers that the problems with their vehicles is not electronics related.

During the Toyota Congressional hearings, David W. Gilbert, a professor at Southern Illinois University Carbondale, had told congress that he was able to recreate Toyota’s unintended acceleration by manipulating its vehicles electronics. Toyota will try to duplicate this scenario and debunk it.

Toyota is calling in the director of Stanford University’s Center for Automotive Research to try to argue the claims. Toyota said Stanford professor Chris Gerdes will show that the malfunctions Gilbert produced “are completely unrealistic under real-world conditions and can easily be reproduced on a wide range of vehicles made by other manufacturers.”

Toyota also has hired a consulting firm to study whether electronic problems could cause unintended acceleration. The firm, Exponent Inc., released a report saying that it has found no link between the two.

The webcast is part of a campaign by Toyota to discredit critics, repair its damaged reputation and begin restoring trust in its vehicles.

GM Dealerships To Stay Open

Posted on by

Last year General Motors announced that they would be closing dealerships due to the low demand for cars and trucks. Many dealerships argued the decision saying the auto maker did not offer enough details explaining how they decided which ones would be closed. Complaints to congress lead to a bill giving dealerships a chance to dispute their closure depending on their past success. This week GM announced that it will be reinstating more than half of the dealerships that disputed the closures. GM executives said that more than 600 dealerships out of the 1,100 seeking to stay open with GM will receive letters giving them the option to remain with the auto maker.

Below is GM’s statement regarding the dealer arbitration:

General Motors is taking a major step toward its goal of creating positive, lasting relationships with its dealers.

GM carefully reviewed each of the approximately 1,100 dealer reinstatement claims that were filed with the American Arbitration Association. We conducted these individual reviews, keeping in mind our goal of moving quickly and effectively to complete the overall arbitration process, and determined that we would send more than 600 Letters of Intent to the involved dealers. The Letter of Intent contains our usual core business criteria. This action will allow these dealers to conduct normal dealership operations as soon as they comply with the terms of the Letter of Intent.

“We are eager to restore relationships with our dealers, and get back to doing what we do best – selling cars and taking care of customers,” said Mark Reuss, president, GM North America. “The arbitration process creates uncertainty in the market. We believe issuing these Letters of Intent is good for our customers, our dealers and GM.”

Fords Electric Van The Transit Connect

Posted on by

Fords “Transit Connect” all electric vehicle made its debut at the Los Angeles Petersen Automotive Museum this week. One of the first of four battery powered vehicles planned by Ford to hit markets by 2012. This electric powered version of a light duty cargo van has been available since 2003 on the global market and is a popular vehicle for government and corporate fleets. The vehicle can travel a maximum of 80 miles per charge, making it perfect for in town deliveries where there is a predetermined route. Both the brakes and the accelerator pedal incorporate regenerative technologies that extend the vehicle’s range by recharging the battery when the vehicle is slowing down. Production of the Transit Connect Electric will begin in the fourth quarter followed by the Ford Focus Electric passenger car next year.

Did Toyota’s Recall Fix The Problem?

Posted on by

According to reports filed with the National Highway Traffic Safety Administration (NHTSA), complaints of unintended acceleration were filed in the last two weeks from Toyota owners that claim that they are still experiencing unintended acceleration even after their recall has been done. In addition to these reports of sudden acceleration, complaints of unusual vehicle behavior, such as erratic check-engine lights, have also been reported.

Although the allegations are unverified, there are concerns that the millions of recall notices issued by Toyota may not fully address the problem. During Toyota’s congressional hearing, congress members voiced their concerns that the problem was not mechanical and that the onboard computer may be the problem.

“There is already doubt out there that the solutions Toyota has put forward really fixed the problem of unintended acceleration,” said Aaron Bragman, auto industry analyst at IHS Global Insight. He cautioned, however, that the complaints should be thoroughly investigated.

Toyota spokeswoman Celeste Migliore said she was not aware of complaints that sudden acceleration had recurred despite receiving the repair, but said the auto maker will closely monitor the NHTSA database.

“We very much would like to have any of those individuals who claim they’ve had unintended acceleration after the fix go back to the dealership,” Migliore said. “If there was an accident, we want to see the vehicle and the driver and the accident report.”

GM Power Steering Recall

Posted on by

General Motors announced Monday that they will be recalling 1.3 million Chevrolet and Pontiac Compact cars for power steering problems. The National Highway Traffic Safety Administration (NHTSA) began an investigation into the problem on Jan. 27 after getting 1,100 complaints of cars loosing power steering assist. The complaints included 14 crashes and one injury.

The auto maker said the vehicles are still safe to drive and never totally lose their steering, but consumers will notice harder steering when traveling under 15 mph. Shutting the vehicle off and then restarting will usually restore the power steering. The auto maker will start with older models first because the problem usually takes 20,000 to 30,000 miles of driving for the condition to develop.

The recall covers:

  • 2005 to 2010 Chevrolet Cobalts
  • 2007 to 2010 Pontiac G5s
  • 2005 and 2006 Pontiac Pursuits
  • 2005 and 2006 Pontiac G4s

Toyota #1 For Unintended Acceleration

Posted on by

During Toyota’s Congressional hearing, Congress members have been attacking Toyota not only for putting over eight million dangerous cars on the road, but also for how the recall was handled. The Toyota investigation puts government officials in an awkward position of punishing one automaker while being part owner of another. The federal government is a 60 percent shareholder in General Motors, one of Toyota’s biggest competitors.

Toyota Motor Corporation has received the highest number of consumer complaints of unintended acceleration filed with NHTSA. The complaints cover model years 2005 to 2010. According to Edmunds.com, while Toyota has received the most complaints for unintended accelerations, the total filed complaints are fewer than most auto makers. Toyota ranked 17th of 20 automakers in the number of complaints filed with NHTSA over the past decade. Toyota had 9.1 percent of the complaints from 2001 through 2010; during this period, the company sold 13.5 percent of all new cars in the United States. The vehicle with the most complaints, was the Toyota Camry, but it was also the best selling model in 2009.

“This is a very small problem here,” Dow Jones columnist Al Lewis told Fox News on America’s Newsroom. “We have had 2,000 complaints in a decade against the back drop of millions and millions of cars sold.” Auto industry expert Lauren Fix tells Fox the problem shouldn’t be minimized. “When you have all the complaints and Toyota has three times more deaths with the unintended acceleration than any other manufacturer combined, we have a problem.”