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Unsolicited Lemon Law Firm Scam

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In the last few weeks we have received several phone calls from owners or lessees of Volkswagen (VW) Routans informing us that they are receiving unsolicited letters from law firms alleging to be California lemon law lawyers. At least one of these firms is out-of-state.

We don’t know how these firms obtained VW’s sales list, but if you receive such an unsolicited letter be very careful. A reputable law firm will not represent a client without conducting a detailed interview, reviewing all the documents pertaining to the potential case, and answering your questions. One of these firms only requests that you sign and return their letter and they will represent you – without any further communications – not even a phone call – and without reviewing your case and documents. Another commits you to paying a large contingency fee percentage for lemon law attorney’s fees and costs once you sign their letter.

For your own protection, if you receive, or have received, one of these letters, please read the instructions or video on How to Choose a California Lemon Law Firm.

Please call our offices at 888-395-3666 if you have further questions or simply require more information about the California lemon law.

California Lemon Law Hyundai Sonata Buyback

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Just recently we were able to negotiate to have a 2012 Hyundai Sonata repurchased for a client who lived in Orange County. The vehicle only had 6,000 miles on the odometer but had to be repaired several times for a defective suspension and steering system which caused it to sway while driving under normal operating conditions. While the vehicle was almost new and our client had only given the dealer three opportunities to repair the defects, we were able to persuade the manufacturer that this was a safety problem which warranted a full buyback.

The case was concluded within three months, from the time our client first contacted our firm to determine whether he had a viable lemon law case, to the date when it was ultimately repurchased and transferred back to the manufacturer and a client-trust check was rewarded to our client’s for his down payment and monthly payments. This was concurrent with the manufacture’s payoff to our client’s lender of the balance of his loan. Our client was, of course, ecstatic with the results of his lemon law case.

If you own or lease a vehicle which continues to have problems that started during the manufacturer’s original new car warranty, you may be driving a lemon. Please call the Law Offices of Delsack & Assoc., P.C. at 888-EX-LEMON (888-395-3666) for a free consultation with an experienced California lemon law attorney to find out whether we can help you get rid of your lemon.

Volvo Tire Pressure Monitoring Problem

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Volvo will be asking drivers of certain 2013 Volvo S80 sedans and 2013 Volvo XC70 station wagons to bring in their vehicles for a problem that could lead to premature wear of the tires. A software error within the Central Electronic Module (CEM) may cause the system to fail to warn the driver that the air in their tires is low. Driving on low tires can result in overloading and overheating and could lead to a blowout. Owners receiving a notification will be asked to bring in their vehicles to have the tire pressure monitoring system (TPMS) reprogrammed, free of charge. For more information about the problem, contact Volvo at 1-800-458-1552.

Chevy Sonic Windshield Washer Problem

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General Motors (GM) is warning drivers of certain 2012 Chevrolet Sonic vehicles manufactured between May 2011- February 2012, that their vehicles may not conform to Federal Motor Vehicle Safety Standard for the windshield wiping and washing systems. According to GM, the washer hose could separate from the washer fluid reservoir making it impossible for the driver to clean the windshield while driving. A buildup of dirt could eventually obstruct the drivers vision increasing the chance of an accident. GM will be sending out notices to Sonic owners asking them to take their vehicles in to their Chevrolet dealership to have the hose secured to prevent separation. Owners wanting more information about the problem can contact the Chevrolet owner center at 1-866-694-6546.

Infiniti JX35 Fuel Reading Inaccuracies

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Nissan is warning drivers of certain 2013 Infiniti JX35 crossover utility vehicles that they could be left stranded due to a problem that could lead to fuel reading inaccuracies. According to Nissan, The fuel line transfer tube may have been miss-routed in the fuel tank during manufacturing. The float may be restricted from moving as fuel is consumed, giving the driver higher fuel reading than there actually is. Nissan will inspect and reroute the fuel transfer tube as necessary. Owners wanting more information about the problem can contact Nissan customer service at 1-800-647-7261.

Total Quality Index Is More Than Automobile Quality

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According to a 2012 Strategic Vision (SV) survey, consumer’s rate Volkswagen and Ford as having the highest quality ratings of all 2011 vehicles surveyed. The difference between Strategic Vision’s survey as compared to J.D. Power’s Quality Reports, done earlier this year, is that Strategic Vision uses what it calls the “Total Quality Index” (TQI). TQI not only rates vehicles by consumer complaints, but also takes into consideration the customer buying experience, vehicle performance and all around customer satisfaction. Strategic Vision has been working directly with automotive consumers since 1995, as well as maintains relationships with all major automotive manufacturers. This allows them to report on all aspects of the new car buyer’s experience.

This year’s survey questioned almost 40,000 people who bought model year 2011 vehicles between September and December 2010. Volkswagen came in first, mostly due to the success of the Golf, Jetta, and Tiguan. Despite complaints about about Fords infotainment systems; strong designs, technological innovations, and brand equity in the Mustang, Flex and F-Series trucks, gave Ford a second place. The biggest surprise came from the most improved corporation, Chrysler Group, who’s Dodge Charger and redesigned Jeep Grand Cherokee excelled in innovation, influencing the perceptions of quality. Even though Toyota vehicles were reported to have the lowest actual problems, there were no Toyota vehicles in the top of the list. With all automobile manufacturers running the tightest “quality race” ever, customers are increasingly defining “quality” by using the Total Quality Index.

California Lemon Law Dodge Ram Buyback

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Our California lemon law attorneys were recently able to obtain a full buyback of a 2011 Dodge Ram 2500 for a client living in the Inland Empire. Although he had only purchased the vehicle in May, 2011 he had 9 repair orders and the vehicle was out of service in the hands of an authorized Dodge dealer for more than 80 days since that time.

The truck was almost brand new with less than 8,000 miles when it was re purchased. Most of the problems pertained to the engine and transmission. The Diagnostic Trouble Codes showed problems with the exhaust pressure sensor, and the transmission fluid sensor, which resulted in transmission hesitation and hard shift, among other problems.

Within just a few weeks we were able to negotiate with Chrysler to repurchase this vehicle under the California lemon law statute which protects California consumers who have purchased or leased vehicles in California which had manufacturing defects. Chrysler paid off the balance of the loan and reimbursed our client for his down payment and all of his monthly payments. Needless to say our client was very pleased with the swift results.

If you own or lease a vehicle which continues to have problems that started during the manufacturer’s original new car warranty, you may be driving a lemon. Please call the Law Offices of Delsack & Assoc., P.C. at 888-EX-LEMON (888-395-3666) for a free consultation with an experienced California lemon law attorney to find out whether we can help you get rid of your lemon.

Cadillac ATS Compact Luxury Sedan

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General Motors Company (GMC) luxury vehicle subsidiary Cadillac, has always been known for their brash designs and big engines. But, as consumers turn to smaller more fuel efficient vehicles, they have been forced to rethink their automobile lineup in order to become competitive in the world market. According to GMC executives, the release of the Cadillac ATS will be the first of its compact luxury models that will launch it as a global contender. GMC hopes that their subtler design, loaded with the latest technology and touch screen controls will lure the younger luxury car buyer away from BMW’s 3-Series or the Mercedes-Benz C-Class. The ATS comes with three engine options, ranging from a fuel efficient four cylinder to a more powerful V-6 that can reach up to130 miles per hour. G.M. Has been advertising the ATS heavily over the summer, but the first shipments are not expected on lots until the beginning of September.