Author Archives: admin

Ford Escape, Ford Maverick And Lincoln Corsair Engine Failure

Posted on by

Ford Motor Company (Ford) has recently announced a crucial safety recall for specific models of Ford Escape, Ford Maverick, and Lincoln Corsair vehicles. The recall aims to address a potential issue that could lead to a vehicle fire, urging affected owners to promptly visit their dealers for necessary repairs and precautions.

The vehicles affected by this recall include those equipped with 2.5L HEV/PHEV engines, manufactured during the specified time frames. The identified problem revolves around the premature failure of these engines, which can have severe consequences. When an engine fails, there is a risk of significant quantities of engine oil and/or fuel vapor being released under the vehicle’s hood. These substances may then migrate to and accumulate near potential ignition sources, posing a potential fire hazard. In addition to the risk of fire, localized melting of components or the emission of smoke may also occur.

The specific models affected by this recall are the 2020-2023 Ford Escape, the 2022-2023 Ford Maverick, and the 2021-2023 Lincoln Corsair. Ford has identified isolated engine manufacturing issues as the root cause of the 2.5L HEV/PHEV engine failures that result in engine block or oil pan breaches. Despite the breach, the HEV/PHEV system continues to propel the vehicle, allowing the driver to continue operating it. Unfortunately, this means that as the driver continues to drive after a block breach, oil and/or fuel vapor continues to be expelled and accumulate near ignition sources, exacerbating the risk.

Owners of the affected vehicles should be aware of the signs indicating engine failure. These signs include loud noises such as a metal-to-metal clank, which will be audible to the vehicle’s occupants. Additionally, an engine failure will lead to a reduction in engine torque. If drivers notice any unexpected engine noises, experience an unexpected torque reduction, or observe smoke emanating from the engine compartment, they are strongly advised to safely park the vehicle and promptly shut off the engine.

Ford is actively working on developing the remedy for this issue. In the meantime, interim letters have been sent out to notify owners of the safety risk. These letters were mailed on June 23, 2023, to inform owners about the importance of addressing the issue. Once the remedy is available, a second round of letters will be sent out to inform owners and provide instructions for getting the necessary repairs. It’s important to note that this recall, identified by Ford as recall number 23S27, expands and replaces the previous recall number 22V-484. Therefore, even if the vehicles have been previously repaired under recall number 22V-484, owners will still need to have the new remedy completed to ensure their safety.

Lincoln MKC Fire Risk While Parked

Posted on by

Lincoln MKC under hood fire

Ford Motor Company has made a decision regarding a defect that poses a risk to motor vehicle safety in specific models of Lincoln MKC vehicles manufactured between 2015 and 2019. These vehicles, produced during the mentioned time frame, have been found to have a potential for under hood fire, even while the vehicle is parked and turned off.

In March 2023, Ford’s Critical Concern Review Group (CCRG) was made aware of the issue related to 18 reports of under hood fires involving 2015 to 2017 model year MKC vehicles in North America and China. It is noteworthy that all these incidents occurred when the vehicles were parked and not in use.

Ford’s CCRG initiated a thorough investigation that spanned throughout March, April, and May. The investigation encompassed various activities, such as comprehensive vehicle inspections, reviews of suppliers involved in the manufacturing process, assessments of product designs, detailed analysis of field data, and rigorous examination of components and subsystems in laboratory settings.

At present, the investigation has not been able to find the cause or origin of the fires. Nevertheless, it was observed that the fires seemed to originate in close proximity to the vehicles’ 12-volt batteries, which raised concerns regarding the potential link between the fires and the battery system.

As of May 2023, Ford’s CCRG has received information about 19 potentially related incidents of under hood fires, all of which occurred while the vehicles were parked and turned off.

Ford’s Field Review Committee thoroughly examined the matter and decided to undertake a field action to provide guidance to vehicle owners. As part of this field action, Ford advised owners to park their vehicles outside and away from any structures until the completion of the ongoing investigation. This precautionary measure aims to minimize the risk of potential fires until a conclusive resolution is reached.

For reference, customers and owners can refer to Ford’s designated number for this recall, which is 23S28, and the corresponding NHTSA campaign number, which is 23V-378.

Jeep Grand Cherokee Incorrectly Installed Rear Coil Springs

Posted on by

Chrysler (FCA) has recently taken steps to address a potential safety issue that could pose a risk to owners of certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The concern revolves around the rear coil springs, which may have been incorrectly installed during the manufacturing process. This misalignment could lead to the complete detachment of the coil spring while the vehicle is in motion, potentially increasing the likelihood of accidents.

In response to reports received in March 2023 about a 2023 Jeep Grand Cherokee experiencing a rear coil spring detachment while driving, FCA US Technical Safety and Regulatory Compliance (TSRC) launched an investigation. The aim was to thoroughly examine the situation, including the design and assembly process of the coil spring, as well as reviewing measurement data for both the part and the affected vehicles. Although no accidents or injuries have been reported thus far, FCA US has decided to initiate a safety recall for the impacted models as a proactive measure.

The defect report indicates that certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles were built with rear coil springs that may not have been properly installed. This installation error could result in the coil spring shifting out of its intended position. If the rear coil spring becomes detached while the vehicle is in motion, it can pose a hazard not only to the occupants of the affected Jeep but also to operators and passengers of other vehicles sharing the road. The sudden detachment of the coil spring without any warning can potentially lead to accidents and cause injuries.

To address this issue, Chrysler authorized dealerships will conduct thorough inspections of the rear coil spring assemblies in the affected vehicles. If any problems are identified, the necessary repairs will be carried out promptly. It is crucial for owners of the impacted Jeep models to have their vehicles inspected to ensure that the rear coil springs are correctly installed, thereby mitigating the risk associated with this issue.

For reference, the safety recall associated with this concern has been assigned the identification number 64A by FCA. Additionally, the National Highway Traffic Safety Administration (NHTSA) has designated the corresponding campaign as number 23V-413.

The California Lemon Law: Empowering Consumers to Tackle Defective Vehicles

Posted on by

Purchasing a new vehicle is an exciting milestone for many individuals. However, when faced with the unfortunate reality of a defective car, the California Lemon Law comes to the rescue. Designed to protect consumers’ rights, this legislation provides a robust framework to address the complexities of modern vehicles, including the rising significance of software updates in resolving recalls. In this article, we will delve into the essence of the California Lemon Law and how it empowers individuals to overcome the challenges posed by defective vehicles in today’s technologically advanced era.

The Evolution of Vehicle Complexity:

As technology rapidly evolves, so does the complexity of modern vehicles. With advanced computer systems, integrated electronics, and intricate mechanical components, diagnosing and resolving defects has become increasingly intricate. The California Lemon Law recognizes this evolving landscape and ensures that consumers have adequate recourse when faced with persistent vehicle problems that impair its safety, value, or utility.

Understanding the California Lemon Law:

The California Lemon Law, formally known as the Song-Beverly Consumer Warranty Act, grants significant rights and protections to individuals who purchase or lease new vehicles that turn out to be defective. Under this law, consumers are entitled to a refund, replacement, or cash compensation if the vehicle experiences substantial defects within a specified period, typically during the first 18 months or 18,000 miles of use.

Key Provisions of the California Lemon Law:

1. The Number of Repair Attempts: If a vehicle’s manufacturer or authorized dealer fails to repair the same defect after a reasonable number of attempts, the consumer may be eligible for relief under the Lemon Law. The law presumes that a “reasonable number of attempts” is two for a serious safety defect, or four or more for a non-safety defect that substantially impairs the vehicle’s use, value, or safety.

2. The Manufacturer’s Opportunity to Repair: Before taking legal action, the consumer must provide the manufacturer or dealer an opportunity to repair the defect(s) under the terms of the warranty. It is crucial to document all repair attempts and maintain a comprehensive record of communication with the manufacturer or dealer.

Recalls and Software Updates:

With the increasing reliance on software in modern vehicles, software-related defects have become a significant concern. Many recalls nowadays are rectified through software updates, which can address various performance or safety issues. The California Lemon Law acknowledges the importance of software updates as a corrective measure for recalls and requires manufacturers to provide timely and effective remedies for such defects.

It is worth noting that the Lemon Law’s provisions apply equally to software-related defects, and consumers have the same rights and protections in these cases. If a software update fails to rectify a defect within a reasonable number of attempts, consumers may still seek relief under the law.

The California Lemon Law plays a crucial role in safeguarding the rights of consumers faced with defective vehicles in an era of increasing complexity. By providing clear guidelines and recourse options, this legislation empowers individuals to hold manufacturers accountable for persistent defects that undermine the safety, value, or utility of their vehicles. With a nuanced understanding of the California Lemon Law, consumers can navigate the process effectively and seek the remedies they deserve, including recourse for software-related defects.

Ford F-150 BEV Tail Lights Flicker

Posted on by

Ford will be contacting the owners of certain 2022-2023 Ford F-150 Battery Electric Vehicles (BEVs) due to a problem that may cause inoperative or flickering back-up lights. This issue came to the attention of Ford’s Critical Concern Review Group (CCRG) in March 2023, following reports of moisture in the rear light bar of select F-150 BEV Platinum and Lariat vehicles from the 2022 and 2023 model years. These vehicles feature a rear light bar that spans the tailgate and houses the supplemental tail lamp and reverse lamp functions. Upon further investigation, Ford discovered an increased rate of warranty reports citing moisture in the rear light bar, which consequently resulted in certain claims of malfunctioning or flickering rear supplemental tail lamps and reverse lamps.

Upon examining the returned parts, Ford observed the presence of water droplets or condensation within the lamp, indicating micro cracks in the outer lens of the light bar. Testing conducted on the parts retrieved from the field revealed that over half of them had either inoperative or flickering supplemental tail lamps and/or reverse lamps. The investigation by the CCRG pinpointed the cause of stress on the light bar to be static and dynamic loading during the assembly plant fit process, which involves aligning the tailgate and surrounding components. Additionally, extreme tailgate surface loading in temperatures below -40 Celsius was also identified as a factor. The forces exerted on the light bar and its housing result in stress being transferred to the lens, potentially leading to the development of micro cracks.

To address this issue, owners who receive notices will be required to visit their dealerships to have the rear light bar replaced. Ford has assigned the recall number 23S30 to this specific recall, while the NHTSA campaign number is 23V-418.

In situations where vehicle owners encounter persistent issues with their newly purchased vehicles, such as the problems described above, they may be protected by lemon laws. Lemon laws vary by jurisdiction but are generally designed to provide legal recourse to consumers who unknowingly purchase vehicles with substantial defects that affect their safety, value, or use. These laws typically require manufacturers to either replace the defective vehicle or refund the purchase price if the vehicle cannot be adequately repaired within a reasonable number of attempts. If you suspect that your vehicle is a lemon, it is advisable to familiarize yourself with the lemon law provisions in your jurisdiction and consult with a legal professional to understand your rights and options for resolution.

Crankshaft Position Sensor Failure

Posted on by

Fiat Chrysler Automobiles (FCA) has recently taken action to address a potential problem that may affect certain 2014-2019 Ram 1500 trucks and 2014-2020 Jeep Grand Cherokee SUVs. The issue involves an unexpected engine stall, which could pose a safety risks to vehicle owners.

In May 2023, the FCA Technical Safety and Regulatory Compliance (TSRC) organization initiated an investigation into certain models manufactured between 2014 and 2019 for Ram 1500 trucks and between 2014 and 2020 for Jeep Grand Cherokee SUVs. The focus of the investigation was on vehicles equipped with 3.0L Diesel engines. It was discovered that these particular vehicles had a tone reluctor wheel with an insufficient bond between the magnetic coating and the tone wheel body. Upon analyzing the stall patterns and reviewing vehicle history, it was determined that the affected vehicles were those manufactured with Gen II 3.0L diesel engines, and the crankshaft tone wheel was identified as the source of the stalls.

According to the defect report, the magnetic material attached to the reluctor wheel provides a crucial signal to the crankshaft position sensor. When this signal is lost, the engine’s ability to synchronize injector pulses and cam timing is compromised. Consequently, the loss of the crankshaft position can lead to an engine stall, leaving the vehicle unable to restart.

To address this issue, FCA will be updating the powertrain control module software to ensure that vehicle propulsion is maintained even in the event of a lost crankshaft position signal. By reading the camshaft position signal, the updated software will mitigate the risk of engine stalls.

As part of the recall process, FCA has assigned the number 66A to this specific recall, while the NHTSA campaign number is 23V-411. It is important to note that this recall represents an expansion of a previous recall, namely recall 20V-475.

FCA US will be contacting vehicle owners to ensure that they are informed about the issue and the necessary steps to resolve it. The company is aware of 10 customer assistance records, 611 warranty claims, and three field reports that may be associated with this particular issue.

2023 Hyundai Palisade Loss of Brake Assist

Posted on by

Hyundai Motor Company (HMC) has recently taken steps to address a potential issue with certain 2023 Hyundai Palisade vehicles, which may affect their brakes. The company has initiated a recall and will be reaching out to the owners of these specific models to address the problem.

The concern revolves around the brake booster diaphragm, which has the potential to become misaligned. This misalignment can lead to an internal vacuum leak, resulting in a loss of power brake assist. Hyundai became aware of this issue during the assembly of certain 2023 Hyundai Palisade vehicles produced between April 28, 2023, and May 5, 2023.

These particular vehicles were equipped with brake boosters that contained diaphragms prone to becoming unseated. The cause of this problem was traced back to improperly manufactured assembly housings from one of Hyundai’s suppliers. Upon further investigation, by the end of May, Hyundai Motor America (HMA) identified several affected vehicles from the production range that were not retained at the port.

In light of this information, the North America Safety Decision Authority (NASDA) of the National Automotive Safety Organization (NASO) promptly convened to discuss the situation. After careful evaluation, NASDA made the decision to initiate a safety recall in order to address all potentially affected 2023 Hyundai Palisade vehicles sold in the United States.

Owners of the affected vehicles will receive official notices from Hyundai, instructing them to return to their authorized dealers for further assistance. Upon visiting the dealership, the brake booster of each vehicle will be thoroughly inspected, and if necessary, replaced to rectify the issue. Hyundai has assigned the recall number 245 to this particular action, and the National Highway Traffic Safety Administration (NHTSA) has designated it as campaign number 23V-415.

Ensuring the safety and satisfaction of its customers is of utmost importance to Hyundai, and the company is taking action to address this brake-related concern in a comprehensive and timely manner. By promptly contacting affected vehicle owners, conducting thorough inspections, and making any necessary repairs or replacements, Hyundai aims to resolve the issue and provide peace of mind to its customers.

2019-2024 Jaguar I-Pace Battery Could Overheat

Posted on by

Certain 2019-2024 Jaguar I-PACE SUV electric vehicles are facing a critical issue that could pose a potential threat of vehicle fires due to excessive heat buildup inside the high-voltage battery. The Jaguar Product Safety and Compliance Committee (PSCC) identified this problem in February 2022 through the Jaguar Land Rover (JLR) critical concerns reporting process. As a result, Jaguar initiated a thorough investigation into the matter.

To address the issue, Jaguar collected the batteries from the affected vehicles and conducted meticulous inspections at their testing facilities. Subsequently, the batteries were sent back to the supplier for further and more detailed analysis. In addition, Jaguar acquired Diagnostic Over The Air (DOTA) data for comprehensive examination and evaluation.

According to the defect report, specific 2019-2024 Jaguar I-PACE SUV electric vehicles have experienced instances of thermal overload, which can manifest as smoke or fire. The overheating primarily occurs beneath the vehicle, where the high-voltage traction battery is located. While investigations are still ongoing, Jaguar has proactively decided to install software that will effectively monitor the battery’s status.

Owners of the affected vehicles will receive notifications regarding the issue. They can visit a dealer or opt for an over-the-air (OTA) update to have the battery energy control module software updated. This updated software will continuously monitor the operational status of the battery pack assembly, identifying conditions that may lead to a thermal overload. In order to ensure safety, the software will provide enhanced driver warnings regarding the battery’s condition. When a risk is detected, the charging capacity of the High Voltage battery will be limited to 75%. A warning message will alert the driver, accompanied by instructions in the Owner Guide, which will direct them to take their vehicle to a Jaguar retailer for diagnosis and, if necessary, repair. The retailer will conduct a thorough inspection and, if required, replace the affected battery module or pack.

Jaguar has assigned the identification number H441 to this recall, while the NHTSA campaign number is 23V-369.