Three major car rental companies in the United States are refusing to pledge to not rent or sell vehicles with recalls on them, because the pledge does not make exceptions for minor recalls, such as updates to the user manual or door stickers. The companies say they support federal legislation to make rental vehicles safer and they have already pledged to not rent dangerous vehicles, but they feel exceptions should be made for minor recalls that don’t affect safety. Lawyers for the companies say that it is unreasonable to “ground” a vehicle for such minor recalls and a pledge to notify customers of the problem prior to renting them the vehicle should be enough.
The pledge was introduced by Senate chairman Barbara Boxer earlier this year in response to a 2004 rental vehicle accident that claimed the life of two sisters. Boxer says it is unreasonable to make exceptions because all it will do is create legal loopholes. She feel consumers should put pressure on the rental companies to support the pledge, and urges customers to avoid the companies that don’t comply until they make the commitment.
The problem of unfixed recalls continues to plague not only rental car companies, but is an issue with taxis, limousines, used car lots and privately owned vehicles as well.